How to Defuse Heated Arguments Before They Spiral Out of Control

When you’re in a heated argument, it’s easy to lose control of yourself quickly. We often say something we don’t really mean. We do something we immediately regret. And we damage trust and respect in a way that’s hard to … Continue reading

3 Games People Play to Avoid Taking Responsibility

We often play many games between ourselves and others. But by “games” I don’t mean sports, or video games, or board games. Instead “games” are a form of dishonest communication – usually with ulterior motives involved. In Eric Berne’s influential … Continue reading