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Posts Tagged ‘Emotions’

Emotional Labor: The Role of Emotions at Work

Sociologist Arlie Hochschild coined the term “emotional labor” to refer to professions which require individuals to express certain emotions, regardless of how they feel. The idea here is that employees are often expected to display the right emotions to properly perform their jobs. The cashier or waitress is expected to smile at you and say, […]

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How Positive Emotions Make Us Smarter and Work Harder

The “broaden and build theory” is an idea in psychology that positive emotions allow us to expand our awareness in new ways and tap into mental resources that aren’t usually available to us when we are experiencing more negative emotions. According to psychologist Barbara Fredrickson in her book Positivity, negative emotions typically lead to narrow, […]

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How to Become a Master of Nonverbal Communication

Nonverbal communication is the process of sending and receiving messages between two or more people without the use of words. We can communicate in a variety of nonverbal ways including through our posture, gestures, facial expressions, touch, eye contact, and vocal intonation. Research suggests that nonverbal communication makes up over 60-70% of all that we […]

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The Hidden Power of Anxiety

We often get trapped into thinking that we need to rid ourselves of all the stress and anxiety in our lives to be happy. However, the truth is that small amounts of stress and anxiety can actually be very beneficial toward living a healthy life. When we have anxiety, it means that we have a […]

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How to Improve Your Intuition

Intuition is when we know something without knowing exactly why we know it. It’s knowledge that isn’t based on conscious thinking or reasoning, but a “deep down” understanding that can be difficult to verbalize or share with others. Psychologists define intuition as an “unconscious associative process.” Basically, it’s super fast pattern recognition that takes place […]

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